Shipping Policy

Domestic Shipping

Carrier: All orders within the US are shipped via UPS or USPS with signature confirmation and insurance. Packages to PO Boxes are shipped USPS only.

Delivery Times: Standard delivery takes about 3-5 after processing.

Undeliverable, Lost, Or Returned Packages

Undeliverable Packages: If a package is returned due to insufficient address information, it will be restocked, and store credit in the form of an E-Gift Card will be issued minus the initial shipping charge and a $35 restock fee.

Address Correction: Ensure your address is correct at checkout. Address change must be made within 12 hours of purchase. A $5 reassessment fee applies for changes requested after this period.

Responsibility: The Hair Destination is not responsible for lost, misplaced, or incorrectly delivered shipments. Once in the hands of the carrier, contact your local post office for any issues.

Shipping Update and Customer Service

Tracking information: You will receive tracking information via email once your order has shipped.

Contact Information: For questions related to an order, please email us at contact@thehairdestination.com

Important Notes

Policy Agreement: By placing an order on our website, you agree to the terms listed in our policies.

                                       Enjoy your shopping!